Technical Services
Professional Solutions
SHELLBACK Technical Services
Engineering, Production, Field Service, Technical Training Solutions
From technical field support to custom engineering and manufacturing services, Shellback has the depth of engineering and manufacturing knowledge to help. Just give us a call.
Technical Support
Shellback Service takes a proactive approach to customer support. Our worldwide network of field service engineers are in constant communication with our customers. Shellback service engineers have a combined total of several hundred years of direct service and process experience. Through continuous training, Shellback service engineers develop and improve their skills for keeping all customer equipment performing at optimum levels.
- FIELD SERVICE
- PM CONTRACTS
- SYSTEM AUDITS
- APPLICATION SUPPORT
- EMERGENCY SERVICE
- RELOCATION SERVICES
- TRADE-IN VALUATIONS
Relocation Services
Shellback offers a single-source solution for de-installation, de-contamination, crating / packing, shipping, and installation.
System Training Classes
Shellback Field Service offers training for all our supported systems. Contact us if your maintenance people need full factory/field training, or a refresher course, on any of the systems we provide. Classes can be customized to meet customer requirements.
Printed Circuit Board & Contract Manufacturing
Shellback’s board manufacturing facility offers quick turns, prototyping, and personalized customer service. Our ESD safe facility is ultra clean and well organized. Shellback delivers turnkey solutions…give our experts the board and they will return the finished product. Reliability, quality, service, accessibility, and ease of purchase are just a few additional factors we provide for value-added solutions.
Board Assembly
- Quick-turn Low volume run capable
- Multi layered boards
- Surface mount technology
- Engineering services for obsolete part replacements
- Ideal for R&D
Test & Repair
- Hi-Pot tester for CE Certification
- Functional testing to customer or technical specifications
- Component level repair
- Calibrated test equipment
Engineering Services
Looking for a diverse solution for your engineering needs? Shellback can help! We can provide a variety of unique engineering services to meet your requirements. For rapid reverse engineering of existing parts, Shellback uses an on-site 6-Axis Romer Absolute Arm integrated with Dezignworks Pro software to scan parts and automatically generate 3D models for quick drawing creation. Our engineering group uses Autodesk Inventor and AutoCAD to provide 3D modeling and prints. Drawings and models can be converted into other software formats as needed. Work can be quoted on a piece part or project basis.
- Custom Engineering – Let us design a solution to suit your electromechanical needs
- Reverse Engineering – Give us the part; we supply drawings and 3D models in return
- Inspection – You supply the part; we return a report with dimensions and tolerances for critical features.
